4 tech myths that are holding your business back

 

If you don’t challenge the established way of thinking, how will your business grow?

In every single industry, there are preconceived ideas and methods that are often seen as the only way to do things. But the thing is, many of these simply aren’t true – especially when it comes to retail and supply chain tech. From the designated purpose of voice to philosophies we’ve been hearing from our grandparents, it’s time to break the myths and better your business.

Myth 1: New technology is too expensive

It’s time to look past establishment costs, and focus on true value. Here at Cohesio Group, one of the most common concerns we see in initial conversations is around the cost of implementing new technology, be it devices or drones. But we’ll let you in on a secret: we don’t work with people if we don’t think a solution has payback for them.

A voice solution has to have payback for the customer if we're going to move forward with it.

A tech solution has to have payback for the customer if we’re going to move forward with it.

The key is to weigh up the cost of a project with how much it’s going to save you in the long run. For example, how much time will voice technology save you in the assembly line inspection process? 25 minutes per check? Extrapolate that over months, years, even decades. At some point, the cost savings from introducing new technology are going to pay you back and then some.

Identify what your measures of success are, and determine if upgrading your infrastructure or devices will meet those targets, and when it will pay back the investment.

Myth 2: Separate systems means siloed information

Siloed information: A phrase that can make even the most hardened data forensics specialists flinch.

We see this occur a lot when retail organisations worldwide have slowly acquired new hardware and systems over time. Adding e-commerce capabilities here, absorbing another franchise there – and eventually have multiple systems in multiple locations, none of which can communicate with each other. This causes massive problems in the supply chain – frontline offices can’t locate stock, managers struggle with inventory management, and the most basic data entry gets duplicated several times over.

The solution most people look at in this case is a massive infrastructural refresh – bringing all aspects of the business in line with one another. While the long-term benefits are beyond doubt, it’s the kind of tech implementation that is expensive enough to contradict our first point about outlay costs.

A better solution is to bridge the gaps. At Cohesio Group, one of our specialties is bringing disparate systems together, finding ways for your business to get big-picture data analysis without the high outlay required to change all systems.

This isn’t an endpoint, but a critical stepping stone. It also introduces massive cost savings, which can effectively pay for that large-scale refresh in advance. Just because your systems are different, it doesn’t mean your data has to be siloed. We know a better way.

Don't let disparate systems hold your business back from efficient service.

Don’t let disparate systems hold your business back from efficient service.

Myth 3: If it ain’t broke, don’t fix it

If we had a dollar for every time we heard this, we’d be able to offer our services for free.

Far too often, we see businesses that are satisfied with the status quo – even if there are glaring inefficiencies. Consider the humble warehouse. You’ll often have workflows where one operator is pulling pallets off a dock and loading into storage, while another is picking stock out of the warehouse and presenting it at the same dock for shipping: Two distinct, disparate workflows that are working fine. But they’re not working at optimal efficiency.

Another Cohesio Group specialty is creating dynamic workflows, optimising people’s time and improving productivity. In the above example, we can use mapping technology and mobile devices to point operators to the next job, the nearest job, the most efficient job.

A system might not be broken, but it can always be improved. We’d break this age-old adage with a more efficient one: work smarter, not harder.

Myth 4: Voice is only good for picking

This myth is more specific, but is so pervasive that we have to take a moment to address it. In the warehousing industry, voice technology is primarily used for one thing only – order picking.

While a popular (and perfect) use of voice tech, it has been in place for 20 years – there is a lot more than you can do with voice. In fact, you can pick nearly any repetitive task in your industry and use voice to make it easier. Line clearance, product inspections, stock receival, back-of-store administration, replenishment and restocking. All the way up and down the supply chain, voice can make things easier.

Myths usually spread because they’re easy to believe or buy into. But if you take a moment to analyse the facts, you’ll often see a better way of doing things – and that’s where Cohesio Group can help your business. Our range of technology solutions is on the cutting edge of the realm of possibility, and constantly evolving. Get in touch to find out what myths we can break in your business.

By Paul Phillips, Senior Business Consultant at Cohesio Group

By Paul Phillips, Senior Business Consultant at Cohesio Group

4 tech myths that are holding your business back

 

If you don’t challenge the established way of thinking, how will your business grow?

In every single industry, there are preconceived ideas and methods that are often seen as the only way to do things. But the thing is, many of these simply aren’t true – especially when it comes to retail and supply chain tech. From the designated purpose of voice to philosophies we’ve been hearing from our grandparents, it’s time to break the myths and better your business.

Myth 1: New technology is too expensive

It’s time to look past establishment costs, and focus on true value. Here at Cohesio Group, one of the most common concerns we see in initial conversations is around the cost of implementing new technology, be it devices or drones. But we’ll let you in on a secret: we don’t work with people if we don’t think a solution has payback for them.

A voice solution has to have payback for the customer if we're going to move forward with it.

A tech solution has to have payback for the customer if we’re going to move forward with it.

The key is to weigh up the cost of a project with how much it’s going to save you in the long run. For example, how much time will voice technology save you in the assembly line inspection process? 25 minutes per check? Extrapolate that over months, years, even decades. At some point, the cost savings from introducing new technology are going to pay you back and then some.

Identify what your measures of success are, and determine if upgrading your infrastructure or devices will meet those targets, and when it will pay back the investment.

Myth 2: Separate systems means siloed information

Siloed information: A phrase that can make even the most hardened data forensics specialists flinch.

We see this occur a lot when retail organisations worldwide have slowly acquired new hardware and systems over time. Adding e-commerce capabilities here, absorbing another franchise there – and eventually have multiple systems in multiple locations, none of which can communicate with each other. This causes massive problems in the supply chain – frontline offices can’t locate stock, managers struggle with inventory management, and the most basic data entry gets duplicated several times over.

The solution most people look at in this case is a massive infrastructural refresh – bringing all aspects of the business in line with one another. While the long-term benefits are beyond doubt, it’s the kind of tech implementation that is expensive enough to contradict our first point about outlay costs.

A better solution is to bridge the gaps. At Cohesio Group, one of our specialties is bringing disparate systems together, finding ways for your business to get big-picture data analysis without the high outlay required to change all systems.

This isn’t an endpoint, but a critical stepping stone. It also introduces massive cost savings, which can effectively pay for that large-scale refresh in advance. Just because your systems are different, it doesn’t mean your data has to be siloed. We know a better way.

Don't let disparate systems hold your business back from efficient service.

Don’t let disparate systems hold your business back from efficient service.

Myth 3: If it ain’t broke, don’t fix it

If we had a dollar for every time we heard this, we’d be able to offer our services for free.

Far too often, we see businesses that are satisfied with the status quo – even if there are glaring inefficiencies. Consider the humble warehouse. You’ll often have workflows where one operator is pulling pallets off a dock and loading into storage, while another is picking stock out of the warehouse and presenting it at the same dock for shipping: Two distinct, disparate workflows that are working fine. But they’re not working at optimal efficiency.

Another Cohesio Group specialty is creating dynamic workflows, optimising people’s time and improving productivity. In the above example, we can use mapping technology and mobile devices to point operators to the next job, the nearest job, the most efficient job.

A system might not be broken, but it can always be improved. We’d break this age-old adage with a more efficient one: work smarter, not harder.

Myth 4: Voice is only good for picking

This myth is more specific, but is so pervasive that we have to take a moment to address it. In the warehousing industry, voice technology is primarily used for one thing only – order picking.

While a popular (and perfect) use of voice tech, it has been in place for 20 years – there is a lot more than you can do with voice. In fact, you can pick nearly any repetitive task in your industry and use voice to make it easier. Line clearance, product inspections, stock receival, back-of-store administration, replenishment and restocking. All the way up and down the supply chain, voice can make things easier.

Myths usually spread because they’re easy to believe or buy into. But if you take a moment to analyse the facts, you’ll often see a better way of doing things – and that’s where Cohesio Group can help your business. Our range of technology solutions is on the cutting edge of the realm of possibility, and constantly evolving. Get in touch to find out what myths we can break in your business.

By Paul Phillips, Senior Business Consultant at Cohesio Group

By Paul Phillips, Senior Business Consultant at Cohesio Group